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Company culture: Definition, meaning and practical approach

Company culture is an integral part of any organisation, large or small. It’s an invisible, powerful element that guides the way businesses operate by shaping the behaviors, attitudes and values of employees. What is company culture? The norms, values, expectations and tactics that guide employee behavior towards customers as well as each other is company

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What is a whistleblower system and what does it mean for your business?

From December 2023, a large number of Danish companies will be required by law to establish an internal whistleblower system. But what does the Whistleblower Directive entail and why should you implement whistleblower software in your company? In Denmark, we have implemented the Whistleblower Directive by law. From December 17th 2023, all companies with more

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Employee Experience: The key to great customer experiences

Customer is king. We analyse customer experiences and strive to create great customer journeys. But please don’t sleep on employee experiences. Employees are the new customers, and if you disregard your employees you’ll never achieve a positive customer journey. Magic is made where customer- and employee experiences meet. “Tell me something, and I’ll forget it.

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Internal communication: Where’s it going wrong?

When your company’s internal communication is fragmented and unstructured, it leads to confusion and uncertainty among your employees. That, in turn, results in dissatisfied customers and lost resources. But where exactly is it going wrong? Does your communication have too many levels, are you using the wrong platforms, or are you relying on obsolete one-way

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Digital corporate culture

Digitisation is an unstoppable force which has only been accelerated by COVID-19. Increasingly, tasks and processes are being made digital – it is imperative to include your company culture in this transformation. The foundation of every place of work is its culture. Culture is what determines productivity levels, employee satisfaction, and how a company is

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