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There are a few things that are crucial to a well-oiled team: trust in ones leader and recognition and respect for the teams values and norms. This is why emotional intelligence is important in leadership. In life, we meet different people who all see the world differently. When we perceive other peoples actions and statements […]

Company culture is an integral part of any organisation, large or small. It’s an invisible, powerful element that guides the way businesses operate by shaping the behaviors, attitudes and values of employees. What is company culture? The norms, values, expectations and tactics that guide employee behavior towards customers as well as each other is company

Employee engagement is a key concept in organisational psychology and human resources (HR) that refers to the degree of emotional connection, motivation and dedication an employee has to their work and the organisation they are a part of. Engaged employees are deeply invested in their job and the company, and they feel a strong connection

From December 2023, a large number of Danish companies will be required by law to establish an internal whistleblower system. But what does the Whistleblower Directive entail and why should you implement whistleblower software in your company? In Denmark, we have implemented the Whistleblower Directive by law. From December 17th 2023, all companies with more

Customer is king. We analyse customer experiences and strive to create great customer journeys. But please don’t sleep on employee experiences. Employees are the new customers, and if you disregard your employees you’ll never achieve a positive customer journey. Magic is made where customer- and employee experiences meet. “Tell me something, and I’ll forget it.

When your company’s internal communication is fragmented and unstructured, it leads to confusion and uncertainty among your employees. That, in turn, results in dissatisfied customers and lost resources. But where exactly is it going wrong? Does your communication have too many levels, are you using the wrong platforms, or are you relying on obsolete one-way

In Denmark, approximately seven hours a day are spent behind a screen. We check our smartphones more than 100 times a day, and one in three Danes have used e-learning such as educational videos, learning software or e-books within the past six months. It is therefore essential to have a communications platform that is optimised

Digitisation is an unstoppable force which has only been accelerated by COVID-19. Increasingly, tasks and processes are being made digital – it is imperative to include your company culture in this transformation. The foundation of every place of work is its culture. Culture is what determines productivity levels, employee satisfaction, and how a company is

Human memory is a mysterious thing. False memories, the unmistakable feeling of having forgotten something you definitely know, deja vu; our memory fools us every day, but it is also one of the most important tools we have. In this article we’ll be diving a bit further into some of the elements of the memory,